We do not accept any house-pet!

Your reservation is valid as soon as it has been confirmed by you in writing, by fax or by email and/or confirmed by us in writing and after the receiving of a confirmation-deposit (50% of the total amount) which is not cumulative for other stays.

The reservation of specific rooms and floors can not be guaranteed.

We´ll try to do our best to satisfy your requests.

The photos are example, for this reason the floor plan and furnishings may differ from the representation.

The following services are available throughout your stay:

Due to the current situation, our included services could be subject to change.

Cuisine

Healthy nature cuisine with local and ecological ingredients and products, chosen based on the season. Their origin, production and use are energy-saving and environmentally friendly.

Food intolerances and allergies are taken into account as far as possible.
We would like to emphasise, that we do not specialise in coeliac cuisine.

• Extensive breakfast buffet
• Freshly-squeezed fruit juices
• Farmer’s breakfast
• In the afternoon our guests will be pampered with small and refined treasures of patisserie art by the expert hand of our pastry chef
• À la carte dinner
• Salads from the buffet
  
• We calculate a supplement of €10,00 - 25,00 for extra requests, which are not included from our menu choice.

Wellness & relaxtion

• Bathrobes in your room or suite
• Bathing towels for sauna and swimming pool
• Small toiletries and bath accessories
• The pool area has comfortable loungers with cushions
• Indoor-Pool with massage jets and counter-current system
• 15m Outdoor-Pool
• Panoramic Event Sauna
• Atmospheric relaxation rooms
• Traditional wooden Finnish sauna, 90°C to 95°C
• Spruce biosauna 50°C to 60°C/45% humidity
• Turkish steam bath
• Infrared pine room with TV
• Kneipp path
• Fresh air exit with panoramic terrace
• Cardio corner with treadmill and indoor bikes

Our spa area is a haven of peace and relaxation. Our sauna area is textile-free and is accessible for people over 16 years of age.

Other facilities include::

• The benefits of our ski-in/ski-out facilities
• Changing room with shower
• Playroom for our little guests (without supervision)
• Golfers staying at the hotel are entitled to a 20% discount at Golf Club Alta Badia
• WIFI with optic fiber

50% of the total amount of your stay 

(the deposit is not cumulative for other stays)

Payment conditions:

Since the 1st January 2023 and according to law, it is no longer allowed to pay amounts of more than 4.999,99.- € in cash.

Methods of payment:

EC debit card, Visa, Mastercard, American Express and bank transfer in advance. We do NOT accept Diners Club credit cards or checks.

Please check your credit card limit for international payments before checking out.

The bill must be settled upon departure. Transfers must be received and registered in full on the Hotel ChristiAnia SRL bank-account (Sparkasse) at least by the day before your departure.

Should you have special needs for the invoice issue, we ask you to contact the reception at least one day before check-out.

Our bank details:

CASSA RISPARMIO DI BOLZANO La Villa branch:
(BIC) CRBZIT2B076 - (IBAN) IT 79 I 06045 58180 000000031801

Please inform us in advance if you need to cancel your holiday.

Cancellation conditions pursuant to Article 1382 of the Italian Civil Code.

In the event of late arrival or early departure, we are entitled to charge the total amount of the booked stay.

Cancellation must be received in writing within the aforementioned periods.

• 0% of the agreed total price will be charged for cancellations made up to 30 days prior to the arrival date.
• 50% of the agreed total price (confirmation deposit)will be charged for cancellations made from 29 to 14 days prior to the arrival date.
• 60% of the agreed total price less the already paid confirmation deposit will be charged for cancellations made from 13 to 7 days prior to the arrival date.
• 90% of the agreed total price less the already paid confirmation deposit will be charged from 6 days prior to the arrival date.
• In the event of no-show (the reservation will be valid only for the first night), late arrival or early departure, we are entitled to charge the total amount of the booked stay (100% of the agreed total price less the already paid confirmation deposit).

The guest or person who made the booking must pay 100% of the agreed total price in the event that a room is not occupied during the agreed period and has not been cancelled.

The agreed price is the price for accommodation, meals and any other services.

Cancellations will only be accepted in writing.

These cancellation conditions are applicable regardless of whether the cancelled rooms can be fully or partially let to further parties.

The same applies in the case of early departure.

The right of withdrawal as laid down in the Consumers' Code is not contemplated!

(BY NOT OPENING OF THE SKI-LIFTS, OUR NORMAL CANCELLATION CONDITIONS WILL BE APPLIED, AS NOT BEING A SERVICE RELATED TO THE ACTIVITY OF THE HOTEL.)

Please inform us in advance if you need to cancel your holiday.

Cancellation conditions pursuant to Article 1382 of the Italian Civil Code.

In the event of late arrival or early departure, we are entitled to charge the total amount of the booked stay.

Cancellation must be received in writing within the aforementioned periods.

• 0% of the agreed total price will be charged for cancellations made up to 60 days prior to the arrival date.
• 50% of the agreed total price (confirmation deposit) will be charged for cancellations made from 59 to 20 days prior to the arrival date.
• 90% of the agreed total price less the already paid confirmation deposit will be charged for cancellations made from 19 days prior to the arrival date.
• In the event of no-show (the reservation will be valid only for the first night), late arrival or early departure, we are entitled to charge the total amount of the booked stay (100% of the agreed total price less the already paid confirmation deposit).
  
  

The guest or person who made the booking must pay 100% of the agreed total price in the event that a room is not occupied during the agreed period and has not been cancelled.

The agreed price is the price for accommodation, meals and any other services.

Cancellations will only be accepted in writing.

These cancellation conditions are applicable regardless of whether the cancelled rooms can be fully or partially let to further parties.

The same applies in the case of early departure.

The right of withdrawal as laid down in the Consumers' Code is not contemplated!

(BY NOT OPENING OF THE SKI-LIFTS, OUR NORMAL CANCELLATION CONDITIONS WILL BE APPLIED, AS NOT BEING A SERVICE RELATED TO THE ACTIVITY OF THE HOTEL.)

PLEASE seriously consider travel insurance for your trip

What if something comes up?

Cover yourself by booking travel insurance the easy way, together with your holiday booking.
The reliable choice for your holiday.

As a precaution, we recommend you to take out the HGV cancellation travel insurance (travel price of e.g.: 500 euros - premium of 34 euros)!

Here you can conclude the insurance easy and online:
https://hotel.europaeische.at/hgv?AGN=503098

Here you will find all the details on the HGV Cancellation Insurance. The Insurance Product Information Document, Coverage Description, the terms and conditions of insurance, as well as information on withdrawal rights, complaints procedure data processing. By paying the premium, you confirm that you have read and accepted this information.

The insurance must be stipulated directly by the guest at the time of the booking. With the European Travel Insurance you can also contract the insurance belayed, in this case the shelter starts on day 11 after conclusion.

Insurance in your credit card? Be careful, in many credit cards a travel insurance is included, but often with excess, turnover dependent, limited on a special amount, for the bearer only. Illness of family members could be excluded. Please make sure that your coverage is sufficient. Therefore please ask your credit card institute.

Indoor-parking
(if not included in the price):
EUR 10,00 per day
(not insured and only on request)

Discounts:
Room with breakfast: meals not taken will be deducted from the half board per person
(€25,00 per person per day, adults only).

IMPORTANT: notify reception by 10:30. EUR 25,00 (Adults only)

Arrival:
Our rooms are available from 15:00 on the day of arrival.
At your arrival, you can park in front of the main-entrance of the hotel.
After the check-in, we kindly ask you to move your car in one of our outdoor-parking spaces
(or in our garage, if reserved).

Please note that all reservations with and without confirmation deposit require physical verification of the credit card upon check-in.

In order to simplify your check-in, we kindly ask you to fill the Pre-Check-In form.
(you can find it in our confirmations).

Below the way to ChristiAnia ChristiAnia

Departure:
We kindly ask you to leave your room at latest 10:30 am.

Early check-in and late check-out are possible:
We provide a changing room with shower.
This allows you to enjoy a full day of skiing, hiking or biking.

Did you leave something behind on departure? A company called Insam can help you retrieve it with its Found & Send service. Fill in the form and have your lost items delivered to your door!
www.foundandsend.it

For our guests who reach us by plane, coach or train, we suggest to make use of the luggage delivery https://www.insamexpress.it.